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These terms govern how your kof 98 account works — from how you access the platform to how transactions through bKash and Rocket are recorded and reviewed. Access and eligibility depend on your local law and the regions where these services are available.
By opening and using a kof 98 account, you enter into an agreement with us that covers every action taken under your account credentials — including deposits made via bKash or Rocket, bets placed across any game category, and all requests sent to our support team. These terms are not a formality. They set out what we can do and what you can expect from us in return. We update these terms when our services change. When that happens, we publish the revised version here and note the change date at the top of the document. Continued use of your account after a revision is posted means you accept the updated terms. If a specific update concerns transaction processing — such as changes to how bKash or Rocket deposits are handled — we will flag it clearly so you can review the relevant section before your next transaction. Your account is personal. You may not transfer, share or assign it to another person. Any activity carried out under your login credentials is your responsibility under these terms. If you believe your account has been accessed without your permission, you must contact our support team immediately using one of the routes listed on this page. Eligibility to use the platform depends on your local law and the regions in which this service operates.
Not every part of your experience falls under these terms in the same way. Understanding which areas this policy governs — and which sit outside it — helps you know where to look when a question comes up.
Login, password recovery, session behaviour and account suspension all fall within this policy. If access is restricted or your session ends unexpectedly, these terms explain the process for reviewing and restoring account status through our support route.
All deposits and withdrawals processed through bKash or Rocket are governed by these terms. Transaction records are tied to your account and visible in your wallet history. Disputes about specific transactions should be raised with our support team using the details recorded in your account.
Game titles, odds, promotional notices and lobby information published on kof 98 are provided under these terms. We may update content at any time. We do not make commitments about the availability of specific game titles from session to session, as provider schedules can change.
Payment networks such as bKash and Rocket operate under their own terms. Our policy covers what happens once a transaction is confirmed on our side. We are not responsible for delays or restrictions imposed by those networks independently of our platform.
These terms are not one-directional. You have practical steps available to you — reviewing records, correcting details, asking questions and requesting account support — and we are obligated to respond through the channels we publish. Your transaction history is stored in your account wallet and reflects every confirmed bKash or Rocket movement on your account. If a record looks incorrect, the first step is to check the transaction ID shown in your wallet against the confirmation you received from your payment provider. From there, you can raise a query through the support routes listed on this page, and we will investigate against the records held on our side. Your account details — including the mobile number linked to your bKash or Rocket wallet — can be reviewed in your account settings. If you need to update contact information, follow the fields shown in the account section and complete the verification step displayed there. We do not process detail changes over chat without account verification first.
Open your account wallet to see confirmed bKash and Rocket entries. Each record shows a transaction ID, amount and status. Use this when raising a support query so our team can match it to the record on our side.
Account contact details can be updated in your account settings. Follow the fields and verification step shown there. Changes to your linked mobile wallet number require identity confirmation before they take effect.
If something in these terms is unclear, reach out through the published support route. State the specific clause or transaction in question. We aim to respond to policy queries through the same channel you use to contact us.
Account suspensions, access blocks or unresolved transaction disputes can be escalated to our support team. Provide your account ID and the relevant transaction reference so we can locate your record without delay.
If a question about your account or a transaction falls under these terms, we want to hear from you through the routes we actually staff. Do not send account or payment details through channels not listed here.
Open the chat widget from any page on kof 98. State your account ID and the terms section or transaction reference your question relates to. Our team will pull the relevant record from your account.
Send a message to the support address published in your account settings. Include your registered mobile number and the transaction ID shown in your wallet. Email is suited to detailed policy questions that need a written reply.
Your account dashboard includes a help section with direct links to common policy topics — transaction disputes, detail changes and access queries. Start there before contacting the team, as many issues resolve through the steps shown.
Keeping your account data accurate and secure is part of how these terms are put into practice, not just a separate privacy concern. Here is how we handle the four areas that affect you most directly.
Every bKash and Rocket movement confirmed on our platform is logged and retained in your account wallet. We keep these records for the period required by our operating terms. You can view them any time by opening the wallet section of your account.
Your account is protected by the credentials you set at registration. We do not store or expose your bKash or Rocket PIN on our side. If you suspect your credentials have been compromised, use the account recovery option shown on the login page and contact support immediately.
We use session cookies to keep you logged in while you navigate the platform. These do not store payment credentials. You can manage cookie preferences through your browser settings. Clearing cookies will end your active session and require a new login.
To request a correction to data we hold about your account, contact us through the support routes on this page. Include your account ID and describe the specific record you believe is incorrect. We will confirm receipt and follow the process set out in these terms.
These are the questions we hear most often about how these terms work in practice — from account access to transaction disputes and policy updates.
Yes. Any transaction confirmed on our platform through bKash or Rocket falls under these terms. Your wallet history records each one with a transaction ID and status. For disputes, provide that ID to our support team so we can match it against our records.
If a clause is unclear or you believe it has been applied incorrectly to your account, contact us through live chat or the email address in your account settings. State the specific section and your account ID. We will review it and respond through the same channel.
Your access and eligibility depend entirely on your local law and the regions where this service is available. We do not make legal determinations on your behalf. Check what applies in your situation before using the platform.
When we update these terms, the revised version is published here with a change date at the top. If the update affects how bKash or Rocket transactions are handled, we flag that section. Continuing to use your account after a revision means you accept the updated version.
Contact our support team immediately using live chat or email. Use the account recovery option on the login page first to secure your credentials. Provide your account ID and the transaction records from your wallet that you did not authorise.
Transaction records tied to your account are retained for the period set out in our operating terms. You can view your full history in the wallet section of your account at any time. If you need a record for a specific date, open that section and filter by period.