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Your kof 98 account keeps every deposit, withdrawal and balance movement in one place — check the transaction history tab after any bKash or Rocket action to confirm the record is there. All banking steps are inside your signed-in account area, reachable in two taps from any mobile browser.
Putting money into your kof 98 account starts the moment you open the cashier tab in your signed-in dashboard. We show the available local wallet options there — bKash and Rocket are both listed. Choose the one linked to your phone number, enter the amount that matches what you plan to send, and follow the confirmation screen that appears. The reference code shown on that screen is yours to keep; copy it or screenshot it before you leave the page.
Log into your kof 98 account, then tap the cashier or deposit tab shown in your account dashboard to see the available local wallet options.
Select the wallet that matches the phone number you registered with. The cashier screen shows the exact account details to send to.
Type the deposit amount, review the summary screen, then complete the transfer from your bKash or Rocket app as instructed.
Copy or screenshot the reference code shown after confirmation. Your account balance should update once the wallet transfer is received.
When your kof 98 balance has funds you want to move out, open the withdrawal section inside your signed-in account area. You will see the payout methods available to you — typically bKash and Rocket for Bangladesh accounts. Pick the wallet you want to receive the funds, enter the amount, and double-check that the wallet number on file matches the one you are sending to.
Go to your account dashboard and select the withdrawal or payout tab. Available methods — bKash, Rocket — are listed there for Bangladesh accounts.
Choose bKash or Rocket, confirm the registered wallet number on the screen, then enter the amount you want to withdraw.
Follow any verification fields shown on the withdrawal screen. These appear only when the account details need to be matched before the payout moves.
Your withdrawal record in account history shows a live status. Keep the reference number until your bKash or Rocket wallet confirms receipt.
Some account actions — particularly first withdrawals or wallet changes — will prompt an identity check inside your kof 98 account area. The fields and document types required are shown directly on that screen; we only ask for what appears there, and the instructions update based on the action you are completing. Do not submit documents beyond what the on-screen form requests. If a verification step appears, work through each field in order and save a copy of any reference number the screen returns.
The verification form inside your account shows exactly which details are needed. Only fill in what the screen requests — do not send unrequested documents.
Your account area shows a live status for any pending check — pending, under review or cleared. You do not need to contact support to monitor it.
The wallet number on your account must match the bKash or Rocket number you use for deposits and withdrawals. A mismatch will trigger a review step.
If a verification field is unclear, contact support via the Help section with your reference number before you submit anything again.
Your kof 98 account supports the local wallet rails that Bangladesh accounts use every day. Each method below is available inside the cashier tab when you are signed in. The exact options shown to your account may vary based on your account status and the action you are completing — always check your cashier screen for the live list rather than assuming availability. Using the wallet linked to your registered phone number keeps the transaction matched to your account record from the start.
Deposit and withdraw using the bKash number registered on your kof 98 account. The cashier tab shows the exact bKash details to use.
Rocket transfers are accepted for both deposits and withdrawals. Match the Rocket number to the one on file in your account settings.
Bank transfer may appear as an option for certain account tiers. Check the cashier tab to see whether it is active for your account.
Every deposit and withdrawal you complete through kof 98 generates a record in two places: your bKash or Rocket transaction history and your kof 98 account history tab. Keeping both in view helps you confirm that the amounts align and that neither record is missing. When the two records match, the transaction is settled. When they do not, the reference number is the single detail that support needs to trace it.
Every cashier action produces a reference number. Write it down or screenshot it — this is the identifier our support team uses to locate the exact transaction in the account system.
Your account history shows each transaction as pending, processing or completed. A pending label means the transfer has been submitted but not yet matched; processing means it is being confirmed on the wallet side.
Open the history tab inside your signed-in account to see a full list of deposits and withdrawals in date order. Filter by date or method to find a specific entry quickly.
Save the bKash or Rocket confirmation message alongside your kof 98 reference number until the status shows completed. These two pieces together resolve most transaction queries without delay.
Account security at kof 98 runs through several layers that you can verify yourself without needing to contact anyone. Start with the domain — always access the account through kof 98 and confirm the address before entering any credentials. Each layer below explains what it covers and what you can do to keep your account in good standing. If anything looks out of place, the published support route in the Help section is the correct first step.
Always open kof 98 directly in your browser before logging in. Do not follow links in messages claiming to be from us — type the domain yourself to confirm you are on the real account page.
Withdrawals require that your registered details match the wallet number you are sending to. This check is automatic and exists to make sure funds reach the correct person.
The bKash or Rocket number on your account must belong to you. If you need to update it, follow the wallet-change flow in account settings and complete the verification step shown there.
If a transaction looks incorrect or a status has not updated, use the Help section to reach our support team with your reference number ready. Do not share login credentials in that conversation.
These questions come up regularly around deposits, withdrawals and account records. If your question is not here, the Help section inside your signed-in account is the next place to check — our support team can pull up your transaction history by reference number and work through the detail with you directly.
bKash and Rocket are the local wallet options shown in the kof 98 cashier tab for Bangladesh accounts. Open the cashier when signed in to see the current list active for your account. Availability may vary by account status.
Check the account history tab after sending the transfer. The deposit appears with a status label — pending, processing or completed. If the status does not update, use the reference number from the cashier screen to contact support.
Minimum amounts are shown on the cashier or withdrawal screen when you are signed in. We do not publish a fixed figure here because limits can vary by method and account type — check the live screen for the exact figure.
A pending status means the request has been submitted but the wallet-side confirmation has not arrived yet. If the status stays unchanged beyond the window shown on your screen, contact support with your withdrawal reference number.
An identity check may appear before certain withdrawals or when account details need to be matched. Follow the fields shown on the verification screen inside your account and contact support before resubmitting if a step is unclear.
Do not send a second transfer. Save the wallet confirmation message and the kof 98 reference number, then contact support through the Help section. Those two references are enough for the team to trace and resolve the transaction.